Privacy Policy

Last update: 03 October 2023

1. Our Contact Details

We Invest Real Estate sprl (hereinafter “We Invest”, “We” or “Us”), is responsible for processing your personal data on the website– We Invest is registered with the Banque Carrefour des Entreprises (Belgium’s Central Enterprise Databank) under number 0550.728.089 and has its registered office at Place Communale d’Auderghem 8, 1160 Auderghem, Belgium. The user who provides Us with his/her personal data guarantees Us that it is correct and gives Us express authorization to process this information. We comply with Belgian legislation on the processing of personal data. Such data is stored in We Invest’s central database in order to carry out the tasks entrusted to it.

2. Personal Data That Is Collected

We collect and process different information about you.

2.1 Data You Provide To Us

Via the notification form on our website: your gender, e-mail address, your first and last name, and telephone number, your sales/purchase/rental/investment intentions, and your postal code, on some forms.

Via the request for an appointment to provide an estimate or the on-line estimate on our website: your gender, e-mail address, your first and last name, your intention to sell or purchase and the general information necessary to establish the estimate of the property, including the exact address of the property.

2.2 Data that is collected automatically

Some data is collected via cookies: see our Cookies Policy below. Certain data may also be collected without being stored in cookies. It can only be read by We Invest and only during your visit to our website. This data includes: 1) the TCP/IP address, 2) the type and version of your browser, and 3) the last page visited.

2.3 Personal Data Provided By Business Partners

We may receive personal data about you through We Invest’s business partners. In this case, our business partners ensure that we obtain permission to transfer personal data (for example, by you having given them your consent).

3. Purposes of Processing the Data

3.1 General Purposes

Your personal data is collected in order to provide you with the services presented on our website (for example, to sell or rent your property, to provide you with information or contact you, etc.); to conduct market research to improve the quality of the content and the technical quality of the website; to provide information, to send an e-mail containing the various offers that may be of interest to you; to contact you by email and/or telephone to complete the on-line estimate; to manage the technical administration of the website; and when the data has become anonymous, to compile statistics or carry out surveys about the number of visits to the various subsections of the website.

3.2 Direct Marketing and Communication to Third Parties

Your personal data is kept strictly confidential and is not disclosed to third parties or used for direct marketing purposes unless We Invest has obtained your prior express consent (“opt-in”) when you register. This authorization may be revoked at any time, without justification and free of charge, by sending an e-mail to

4. Legal Basis For Processing

Pursuant to the General Data Protection Regulation (“GDPR”) and the Belgian law of 30 July 2018 on the protection of individuals with regard to the processing of personal data, the legal bases on which we rely to process your personal data are as follows:

  • We have a contractual obligation when you contact us to carry out a service (for example, the sale of or search for real estate property)
  • We are subject to various legal obligations that could warrant the processing of your personal data (in particular, for invoicing, etc.)
  • We have a legitimate interest in collecting your information and maintaining correspondence with you (for example, to respond to your requests, your interest, or improve our products/services, to prevent abuse and fraud, to monitor the regularity of our services, to exercise, defend and preserve our rights, in particular in the event of litigation, as well as to serve as evidence of a possible violation of our rights, to manage and improve our relationship with you, to continuously improve our website, unless these interests are outweighed by your interests or your fundamental rights and freedoms requiring the protection of your personal data.)
  • In any event, we strive to maintain an adequate balance between our legitimate interest and respect for your privacy.
  • We may also rely on your consent, if necessary (for example, for sending marketing communications).

If the legal basis for our processing relies on your consent, you have the right to withdraw your consent at any time.

5. Recipients of Your Personal Data

The information you provide to us may be shared, confidentially, with various recipients (including with our local We Invest offices and with the sellers of the properties for which you contact us.)

We use subcontractors and service providers (including IT providers for the secure hosting of your data or software necessary for the work of the real estate agent) who are selected carefully. These subcontractors are in particular subject to an obligation of confidentiality.

In the event of a dispute, personal data may be transferred to a third party in charge of managing disputes (law firms, billing collection company, etc.), who will also ensure compliance with applicable laws.

In the event of a transfer (total or partial) of our business activities (through a merger, sale, transfer of assets, judicial reorganization, etc.), we may also share your personal data.

6. Data Retention Period

We keep your data for the entire duration of our relationship and 10 years after the end of it. After this period, we will delete your personal data or make it anonymous.

You can request to have your personal data deleted as long as this does not adversely affect our own rights and obligations (such as legal, accounting or tax obligations).

7. What Are Your Rights?

Under data protection laws and subject to our own rights and obligations, you have the following rights:

  • Right of access: you have the right to request access to your personal data at no cost, and to obtain a copy of it in an accessible format.
  • Right to rectification: you have the right to ask us to rectify any personal data that you consider to be inaccurate. You also have the right to ask us to complete the information you consider incomplete or inaccurate.
  • Right to deletion: you have the right to ask us to delete your personal data in certain circumstances.
  • Right to restriction of processing: you have the right to ask us to restrict the processing of your personal data in certain circumstances.
  • Right to object to processing: you have the right to object to the processing of your personal data in certain circumstances (for example, object to receiving direct marketing emails).
  • Right to data portability: you have the right to request that your data be returned to you in an easily transferable format or, if technology allows, that it be transferred directly to another service provider.

To exercise these rights, simply send us an email with proof of identity to the following address: We will then make every effort to take the necessary action as soon as possible. You are entirely free to choose whether or not to share your personal data with We Invest. You should be aware, however, that certain services may not be rendered to you or may be denied if you do not fill in this data on the registration form and you are solely responsible for the accuracy of the data you provide to We Invest.

8. Security and Confidentiality

We Invest has developed technical and organizational security measures to prevent the destruction, loss, falsification, alteration, unauthorized access, or inadvertent notification to third parties of personal data collected on the website, as well as any other unauthorized processing of such data. Under no circumstances shall We Invest be liable for any direct or indirect damage resulting from the wrongful or unauthorized use of personal data by a third party. We Invest would like to warn you that links on the Website may contain hyperlinks or references to other sites that are not controlled by We Invest and are excluded from the scope of this Privacy Policy. These sites are not actually managed by We Invest. We Invest is not responsible for the content of these websites to which reference is made, nor for the offers, products or services mentioned on them. We Invest therefore recommends that you carefully read the privacy policy of each website you visit, as they may differ from this Privacy Policy.

9. Transfer to a Non-EU Country

We do not transfer your data outside the European Union.
If this were to be the case, in any event, we will only transfer your data to a country outside the European Union provided that this country ensures an equivalent level of protection to that of the European Union (for more information, see the following link: or contractual clauses are in place to guarantee a level of protection equivalent to that of the European Union (which is also the case for one of the software used for processing your personal data - for more information, see the following link: .

We may also use the “standard contractual clauses” drafted by the European Commission or the specific exemptions provided for in Article 49 of the GDPR, where applicable, (such as your consent or the fact that the transfer is required for the performance of the contract).

10. What is Our Policy Regarding Data Concerning Minors

Our site and services are not intended for minors. If you learn that your minor child has provided us with his or her personal data without your consent, please contact us at the following address:

11. Existence of Automated Decision-Making

We do not take automated decisions on the basis of your personal data, nor conduct any automatic profiling.

12. Cookies

12.1 Introduction

This section on cookies describes the different types of cookies we use on our website (hereinafter the “Website”) and how you can configure these cookies. To the extent that the information collected using cookies constitutes personal data, the other provisions of the Privacy Policy shall apply and supplement this section on cookies.

12.2 What is a Cookie?

A cookie is a small file of text and numbers that we store in your browser or on the hard drive of your computer or smartphone.

Cookies offer the possibility to identify you and memorize various information in order to facilitate your navigation on a website/a mobile application, to ensure the smooth functioning of these or to make them more effective, for example by memorizing your language preferences.

12.3 Information About Our Use of Cookies

Our Website uses cookies, as well as similar technologies, to differentiate your user preferences from those of other users of our Website. This helps us to provide you with a better experience when you visit our Website and also allows us to optimize it. Cookies and similar technologies do not allow us to systematically collect data that could identify the users of our Website. They only help us improve the use of our Website, understand our users’ interests, and measure the effectiveness of our Website. As a result of recent changes in the law, websites that are oriented towards certain parts of the European Union are required to obtain your permission to use or store cookies and similar technologies on your computers or mobile devices. This Cookies Policy clearly and completely informs you about the cookies we use, as well as their usefulness. Please read the rest of our Privacy Policy to become familiar with the privacy policies that apply on our Website. For more information about this Cookies Policy, please contact us at

12.4 What Cookies Are Used On Our Website and Why?

We use different types of cookies for different reasons.

Essential cookies (strictly necessary)

These cookies are essential for browsing our Website or strictly necessary for the provision of a service specifically requested by a user. The removal of this type of cookie can lead to navigation difficulties and is therefore strongly discouraged.

Preference cookies (performance)

These cookies collect information about your choices and preferences and make your navigation more pleasant and personalized. These cookies make it possible to memorize the language chosen during your first visit to our Website in order to personalize it accordingly.

LOCALE - Duration: 3 months 8 days - This first-party cookie stores the language of the user. This ensures the user has his preferred language in subsequent visits to the website

consent - Duration: 6 months - This first-party cookie stored your consent preferences.

Analytics cookies (statistics)

These cookies are used to gather information about your use of the Website, in order to improve the content of the Website, make it more suitable to your needs and increase its usability. For example, these cookies show us the most visited pages of the Website or help to identify difficulties that may be encountered during navigation.

CONSENT - Duration: 2 years - YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

_ga_VS5Q6V3HD6 - Duration: 2 years - This cookie is installed by Google Analytics.

_ga - Duration: 2 years - The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

Third-party cookies (sharing content via social networks)

These cookies allow you to share the content of the Website with other people via social networks. Some sharing buttons are integrated via third-party applications that can issue this type of cookies. This is particularly the case with Facebook, Twitter, Google+, LinkedIn and Pinterest buttons. Social networks providing such a sharing button are likely to identify you with this button, even if you did not use this button when visiting our Website. We invite you to consult the privacy policy of these social networks, by visiting their respective websites, to learn the purpose of using the information collected through these sharing buttons.

Third-party cookies (advertising)

These cookies are used for marketing purposes, in particular to display targeted advertising, conduct market research and evaluate the effectiveness of an advertising campaign.

YSC - Duration : session - YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.

VISITOR_INFO1_LIVE - Duration :5 months 27 days - A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.

yt.innertube::requests - Duration : never - This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

yt.innertube::nextId - Duration : never - This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

_fbp - Duration :3 months - This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

fr - Duration : 3 months - Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.

IDE - Duration : 1 year - This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

_gcl_au - Duration : 3 months - Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

12.5 Change Your Browser Settings

You can easily delete, disable, or accept cookies from our Website at any time by configuring your browser settings. Each browser (Internet Explorer, Safari, Firefox, Google Chrome, etc.) has its own cookie configuration mode. To learn about the procedure to follow concerning your navigator, visit the site:

How do I see what cookies are installed on my device and how do I delete them? If you want to know which cookies are installed on your device or if you want to delete them, you can use a browser setting. You will find more explanations on how to do it via the links below:

If you wish to reject these commercial cookies (including Google, Criteo or Facebook), you can do so using the following website:

If you use different computers, smartphones and/or tablets, do not forget to configure each device so that each of them corresponds to your preferences regarding cookies.

12.6 Will Our Website Still Work Without Cookies?

You will still be able to view our Website, but some interactions may not function normally (e.g., displaying a video, the correct layout of a page on our Website, etc.).

13. Governing Law and Jurisdiction Clause

This Privacy Policy is controlled, interpreted, and enforced in accordance with Belgian law, which is the only law applicable in the event of a dispute.

Lengthy trials do not benefit anyone. In the event of a dispute between us, we commit to give priority to dialogue and openness in search of an amicable solution.

Should an amicable solution not be reached, the courts of the judicial district of Brussels shall have exclusive jurisdiction to judge any dispute relating to this Privacy Policy.

You also have the right to file a complaint with the Data Protection Authority whose contact details are as follows:

Rue de la Presse, 35, 1000 Brussels, Belgium Tel: +32 (0)2 274 48 00 Email:

14. What Happens If The Privacy Policy Is Changed?

If we update this Privacy Policy, you will be notified through our Website or by message. We recommend that you check this page regularly. The date on which this document was last updated appears at the top of this page.

By visiting our Website and no later than when you register, you acknowledge that you have read and understood all the provisions of this Privacy Policy, and understand that We Invest will process your personal data in accordance with this Privacy Policy.

If you have other questions, please contact us:

By sending an email to the following address: By writing to the following postal address: We Invest Real Estate sprl - Place Communale d’Auderghem 8-1160 Auderghem, Belgium